PAC ageLOC® LumiSpa® Replacement Request Form

PAC ageLOC® LumiSpa® Replacement Request Form
Fill in this form in order to apply for a replacement. Please note your eligibility will be evaluated based on the below information. You will need your order number as well as the damaged device to complete it.

Nu Skin guarantees your device to be free from defects in materials and workmanship for a period of two years from the original date of delivery to you. This warranty does not cover damage to the product as a result of misuse or accident. You may be required to present a formal sales receipt showing the delivery date.
Submitter Info
Name*

First NameLast Name
Email*
email@email.com
Nu Skin ID Number
Phone Number*
Device and Order Details
Order Number
Serial Number of Device*
Purchase Date
Date Issue was Discovered*
Was the Device Ever Dropped or Mishandled?*
Room and Location where Device was Stored?*
If other, please specify where it was stored
Device Performance*
Treatment Heads*
Issue Details*
Shipping Information

We will use the below data to create a Replacement order for you If your machine falls within warranty. Please add valid details here and double check them before submission.
Ship To Party's Name*
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Ship To Party's Phone Number*
Use international format of the phone number (starting with + and country code)
Ship To Party's Email Address*
Please attach the photo/video of the affected device to demonstrate the issue. This will help us to identify the problem faster.

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PAC ageLOC® LumiSpa® Replacement Request Form

Submitter Info

Device and Order Details

Shipping Information