Return Request Form

Return Request Form

Please do not send back any product until you receive a confirmation from your customer service representative that your request has been successfully processed and accepted.
Instructions

Please read the following instructions carefully:
- It is required to submit one Return request per order number.
- Your refund will be released to the payment method used on your original purchase order.
- Please note that returning products prior to receiving your return instructions can cause severe delay in processing your potential refund.
- Please note that items purchased with ADR Subscription Product Points cannot be refunded, in accordance with the applicable ADR Subscription Terms and Conditions. Please refer to the ADR Subscription Terms and Conditions for more information or click here.
- Please fill out the form with the required information by typing into the empty fields.
- Please make sure to use the email address that is registered under your account, otherwise we cannot process this request.
- Please check if all provided data is correct before submitting your request.
- By pressing the 'submit' button, we will automatically receive your completed request form. You will receive an automatic confirmation email to acknowledge that the form has been submitted.
- Once your request is processed, our Customer Service team will get back to you via email at your registered email address.
Contact Information
Nu Skin ID*
Name*

First nameLast name
Email*
In case you provide an email address different than the registered one, the request will not be fulfilled. The return instructions along with your personal return number will be sent to your registered email address.
Security question

We kindly ask you to reply to the security question below, which will help us authenticate and validate your identity as an account holder and as a requester
Mention a product from your last purchase*
Order Related Information
Sales Order Number*
Select from the below options*

I would like to return the full orderI would like to return part of the order
Returned Products and Quantity*
We aim at improving our services in the future, we would like to know why you are canceling this order. (Optional)

Regret/Changed my mindForgot to change ADR SubscriptionOverstockedOther Reason
Please see our Return/Refund & Exchange Policy here.

Nu Skin is committed to respecting and protecting your privacy. Learn more about Nu Skin’s Privacy Notice please visit our Privacy page here.
Should be Empty:

Return Request Form

Instructions

Contact Information

Security question

Order Related Information